Porsche Case Study | Caffia Installation

Case Study

Porsche Centre Bristol × Franke Mytico

Client: Porsche Centre Bristol
Solution: Franke Mytico Coffee System
Project Lead: Russell Hardwick, Sales Director

Overview

Porsche Centre Bristol is more than a car showroom. It is a destination that reflects the precision engineering, performance, and design excellence synonymous with the Porsche brand. From the moment customers enter the space, every detail contributes to the overall experience—from the vehicles on display to the service provided, and increasingly, the hospitality offering.

Recognising the role that high-quality coffee plays in shaping customer perception, Porsche Centre Bristol sought a coffee solution that would seamlessly integrate into its premium environment while delivering consistently exceptional results. The solution needed to match the aesthetics of the showroom, operate efficiently for staff, and meet the expectations of a discerning clientele.

Project Summary

Environment: Premium automotive showroom
Objective: Deliver a high-end coffee experience that complements Porsche’s design, performance, and customer experience standards
Outcome: A seamless, design-led coffee solution providing consistently exceptional coffee within a luxury retail space

The Brief

The brief was clear: deliver a coffee solution that complements a high-end automotive retail environment without compromise.

Enhance the visual appeal of the showroom rather than detract from it
Deliver café-quality coffee consistently throughout the day
Be intuitive and reliable for staff use
Reflect Porsche’s commitment to quality, innovation, and attention to detail
Be quick and easy for staff to use, so no time is taken away from showing the cars

With a showroom featuring an incredible range of vehicles — from the iconic 911 Carrera to the all-electric Taycan — the coffee experience had to feel equally considered and premium.

The Solution

Working in partnership with Porsche Centre Bristol, Russell Hardwick led the installation of the Franke Mytico, marking our first installation of this flagship system.

The Franke Mytico sits “beyond traditional” coffee machines, combining the theatre and technical ability of a classic espresso machine with the performance, automation, and consistency of modern coffee technology.

Its architectural design, clean lines, and refined materials make it a natural fit within a luxury showroom setting. Rather than appearing as a piece of equipment, the Mytico becomes part of the environment — a focal point that reinforces the quality and sophistication of the space.

Installation & Implementation

The installation was carefully planned to ensure minimal disruption to day-to-day operations while delivering a flawless finish. Close collaboration with the Porsche Centre Bristol team ensured the machine placement, workflow, and operation aligned with the showroom’s layout and service style.

Staff were trained to confidently operate the system, ensuring they could deliver a consistently excellent coffee experience without slowing service or compromising quality. The Mytico’s intuitive interface and automated precision allow staff to focus on customer engagement rather than machine management.

The Result

Exceptional design

The machine’s elegant, architectural presence enhances the showroom and aligns perfectly with Porsche’s premium aesthetic.

Seamless operation

Advanced automation and intuitive controls ensure smooth, efficient service during both quiet periods and peak times.

Consistent quality

Every cup meets a high standard, reinforcing a positive and memorable customer experience.

Customers can enjoy expertly prepared coffee while exploring the showroom, discussing vehicle specifications, or waiting for servicing — adding comfort, warmth, and hospitality to the overall visit.

Customer Experience Impact

In a premium retail environment, the smallest details can have the greatest impact. A well-prepared coffee contributes to longer dwell times, more relaxed conversations, and a stronger emotional connection to the brand. At Porsche Centre Bristol, the coffee offering is now thoughtfully paired with the environment — reinforcing excellence at every touchpoint.

A Partnership Built on Quality

This project represents more than a successful installation. It reflects a partnership built on shared values — quality, performance, and attention to detail. The Franke Mytico meets the functional demands of a busy showroom while elevating the overall experience for customers and staff alike.

Looking Ahead

As expectations around hospitality in automotive retail continue to rise, premium coffee solutions are becoming an essential part of the customer journey. This first Franke Mytico installation sets a benchmark for future projects, demonstrating how design-led coffee systems can enhance brand environments without compromise.

Franke Mytico Machine – Fresh Milk

The Franke Mytico Due is a premium two-step automatic espresso machine that combines traditional barista performance with automated precision. Designed for high-quality coffee service, it features dual brewing systems, twin grinders per side, and twin steam wands to create milk foam to perfection. With two intuitive 8” HD touchscreens, rear LED lighting, and IQFlow™ 22 g coffee brewing technology, the Mytico Due offers both consistency and control for the ultimate customer experience.

Capacity: Serves up to 300 cups per day — suitable for offices, cafés, and hospitality venues
Milk Type: Fresh milk (two-step operation)
Suitable For: Offices, coffee shops, hotels, takeaway, leisure, and hospitality locations