commercial self-service coffee machine for hotels Gaggia Milano

Case Study

The Grove House Hotel × Gaggia La Solare

Client: The Grove House Hotel
Solution: Gaggia La Solare Commercial Bean-to-Cup Coffee Machine
Sector: Boutique Hotel & Hospitality

Overview

The Grove House Hotel is a beautifully curated boutique hotel that blends contemporary design with warm hospitality. As guest expectations evolve, hotels are increasingly embracing self-service concepts that offer flexibility without compromising quality.

Since 2021, demand for self-service amenities in hotels has risen by more than 60%. Guests now expect barista-quality coffee, snacks, and refreshments to be available whenever it suits them — not just during traditional service hours.

Working in partnership with the hotel, Caffia installed a Gaggia La Solare commercial bean-to-cup coffee machine within the newly designed Pantry space by Studio Lizonnei, creating a seamless, intuitive self-service coffee experience.

Project Summary

Environment: Boutique hotel self-service Pantry
Objective: Deliver a premium, design-led self-service coffee experience
Outcome: A seamless commercial coffee solution supporting 24/7 guest access within a warm, modern hospitality setting

01

The Brief

Deliver a self-service coffee solution that complements a boutique hotel environment without compromising on quality, design, or operational simplicity.

  • Support growing demand for flexible, self-service amenities
  • Provide barista-quality coffee available throughout the day
  • Be intuitive and easy for guests to operate
  • Require minimal staff intervention
  • Blend seamlessly into a warm, design-led Pantry space

With natural tones, soft lighting, and greenery throughout the Pantry, the coffee solution needed to feel curated and refined — enhancing the space rather than overpowering it.

02

The Solution

Caffia installed the Gaggia La Solare commercial bean-to-cup coffee machine, selected for its commercial reliability, integrated milk system, and automated cleaning cycles — making it ideal for hospitality self-service environments.

The machine delivers espresso, cappuccino, and latte at the touch of a button, ensuring consistent, high-quality coffee without requiring barista training.

Designed for continuous daily use, the Gaggia La Solare supports boutique hotels and hospitality venues seeking to combine operational efficiency with elevated guest experience.

03

Installation & Implementation

The installation was carefully coordinated to align with the Pantry’s interior design and guest flow. Machine placement ensured accessibility while maintaining the calm, modern aesthetic created by Studio Lizonnei.

Hotel staff were guided through operation and maintenance procedures, ensuring the system could run smoothly with minimal oversight.

04

The Result

Seamless self-service
Guests enjoy barista-quality coffee whenever it suits them, enhancing flexibility and satisfaction.
Design alignment
The machine integrates naturally within the warm, modern Pantry environment.
Operational efficiency
Automated cleaning and intuitive controls reduce staff intervention while maintaining consistent performance.

Caffia provides commercial self-service coffee machines for hotels, boutique hotels and hospitality venues, helping operators meet rising guest expectations while keeping service simple and consistent.

Caffia specialises in supplying commercial self-service bean-to-cup coffee machines for hotels, boutique hotels, serviced apartments and wider hospitality environments across the UK.

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