Gaggia G500 PrimeMilk – FM Bean-to-cup Coffee Machine

  • Capacity: Up to 250 cups per day - suitable for offices with up to 125 staff
  • Milk Type: Fresh milk with PrimeMilk hot-foam preparation
  • Suitable For: Larger offices, hotels, restaurants, coffee shops, showrooms and busy hospitality locations

The Gaggia G500 PrimeMilk is a high-capacity fresh-milk bean-to-cup machine for up to 250 cups per day. Twin 1.2 kg bean hoppers keep regular and decaf separate, while a soluble canister supports chocolate drinks.

Its PrimeMilk system creates hot foamed-milk drinks, while a 16 g Z4000 brewer, integrated steam wand and 7-inch touchscreen support straightforward staffed or self-service operation. Automatic milk cleaning takes approximately five minutes.

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    • Cups Per Day: 40
    • Features, Suitability & Buying Guide

      The Gaggia G500 PrimeMilk is designed for busy businesses that want a broad hot-drinks menu with reliable fresh-milk preparation and simple self-service operation. It combines separate regular and decaf bean hoppers, a commercial brewing system, an integrated steam wand and automated milk cleaning.

      Why choose the G500 PrimeMilk?

      Fresh-milk drinks

      The PrimeMilk system prepares textured hot milk for popular drinks including cappuccino, latte and flat white.

      Regular and decaf coffee

      Two 1.2 kg bean hoppers keep regular and decaffeinated beans separate. A 1.5 litre soluble canister supports chocolate drinks made with fresh milk.

      16 g commercial brewer

      The 16 g Z4000 brewer uses a 46 mm coffee chamber and supports consistent espresso-based drinks throughout the working day.

      Straightforward self-service

      A 7-inch landscape touchscreen provides clear drink selection and guided operation for staffed and self-service locations.

      Alternative-milk flexibility

      The integrated steam wand allows trained staff to texture milk manually or prepare non-dairy alternatives separately.

      Approximately five-minute cleaning

      The automatic milk-cleaning process takes approximately five minutes, helping maximise uptime and simplify everyday care.

      Who is this machine suitable for?

      With capacity for up to 250 cups per day, the G500 PrimeMilk is particularly suitable for:

      • Larger offices and workplace refreshment areas
      • Hotels, restaurants and hospitality venues
      • Coffee shops requiring automatic service
      • Car showrooms and customer waiting areas
      • Garden centres, golf clubs and leisure locations
      • Self-service and micro-market environments

      G500 PrimeMilk compared with G500 Latte Velluto

      Feature G500 PrimeMilk G500 Latte Velluto
      Touchscreen 7-inch landscape 10-inch landscape
      Brewer 16 g Z4000 21 g Z4000
      Coffee chamber 46 mm plastic 53 mm metal
      Cold-milk preparation No Yes
      Dual-milk compatibility No Yes, with optional kit

      PrimeMilk is the straightforward choice for businesses focused on traditional hot fresh-milk drinks. Latte Velluto is better suited to sites that require cold-milk recipes, dual-milk capability, a larger touchscreen or a larger brewing chamber.

      Frequently asked questions

      How many drinks can the Gaggia G500 PrimeMilk produce?

      It is designed for locations serving up to approximately 250 cups per day. Peak-time demand, serving sizes and menu complexity should also be considered when confirming suitability.

      Can PrimeMilk prepare cold-milk or iced drinks?

      PrimeMilk is designed for hot foamed-milk drinks. Businesses requiring automatic cold-milk preparation should consider the G500 Latte Velluto configuration.

      Can it accommodate non-dairy milk?

      The integrated steam wand can be used by trained staff to prepare alternative milks separately, helping reduce cross-contact with the main fresh-milk system.

      Does it need to be plumbed in?

      Yes. The Caffia configuration requires a mains water connection with a 3/4-inch water stop valve. A plumbed waste connection is recommended, although an alternative waste arrangement may be possible after a site assessment.

      Are installation and training included?

      Yes. Caffia’s standard package includes installation, commissioning and staff training, together with a suitable water filter, matching milk fridge, warranty and initial consumables.

      Compare all commercial coffee machines or explore Caffia’s complete range of commercial bean-to-cup coffee machines.

    • Standard Package
      • Gaggia G500 PrimeMilk plumbed bean-to-cup coffee machine
      • Gaggia matching 6 litre milk fridge
      • Water filter
      • 12 months parts & labour warranty
      • Installation, commissioning & staff training included
      • Consumables starter pack
        • One case of 6x1kg Caffia coffee beans of your choice (c750 cups)
        • One case of 10x1kg hot chocolate drink mix
        • Cleaning
    • Dimensions & Technical Specifications
      Dimensions Machine
      Slimline 6 litre fridge
      Cup warmer/4.5L integrated fridge
      W360 x H780 x D600mm (allow clearance for access to fill with ingredients)
      W190 x H500 x D390mm
      W290 x H410 x D565mm
      Power Machine
      Fridge
      Cup warmer/4.5L integrated fridge
      13amp/240V/3kW
      13amp/240V/80W
      13amp/240V/86W
      Bean hopper capacity
      Chocolate canister capacity
      2 x 1.2kg
      1.5kg
      Weight 47kg
      Plumbing connection Yes – 1 x ¾” water stop-valve required.
      Waste connection Plumbed waste connection recommended but not essential as the machine has a drip tray if the plumbed waste connection is not possible.
      Next best option would be a waste container under the work surface for the waste to drain into.

    Paired With

    Caffia Decaff Espresso Grind One-Shot – Special Grind for Bean-to-Cup Machines

    Caffia Espresso Amazone Rainforest Alliance Certified Beans

    Caffia Espresso Crema Beans

    Price: £19.38

    Caffia Espresso Fino Beans

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