Gaggia G500 Latte Velluto – Fresh Milk Bean-to-cup

  • Capacity: Serves up to 250 cups per day - suitable for offices with up to 125 staff
  • Milk Type: Fresh milk, with hot and cold milk preparation
  • Suitable For: Larger offices, showrooms, hotels, restaurants, coffee shops, garden centres, leisure and hospitality locations

The Gaggia G500 Latte Velluto is a high-capacity, fully automatic fresh-milk bean-to-cup coffee machine designed to serve up to 250 cups per day. Twin bean hoppers keep regular and decaffeinated coffee separate, while a dedicated chocolate canister supports an extensive self-service drinks menu.

Gaggia's Latte Velluto system prepares textured hot milk and cold milk for iced drink recipes. A 21 g Z4000 brewer, integrated steam wand and large 10-inch touchscreen provide drink flexibility and straightforward operation.

The automatic milk-cleaning process takes approximately five minutes, helping minimise downtime in staffed and self-service environments.

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    • Features, Suitability & Buying Guide

      The Gaggia G500 Latte Velluto is designed for busy businesses that want a premium fresh-milk drinks menu with simple self-service operation. It combines hot and cold milk preparation, separate regular and decaf bean hoppers, a high-capacity commercial brewer and automated cleaning.

      Why choose the G500 Latte Velluto?

      Hot and cold milk drinks

      The Latte Velluto system prepares textured hot milk and cold milk for iced coffee recipes. An optional Dual Milk Kit can support two separate milk supplies.

      Regular and decaf coffee

      Two 1.2 kg bean hoppers keep regular and decaffeinated beans separate. A dedicated instant canister supports chocolate drinks made with fresh milk.

      21 g commercial brewer

      The 21 g Z4000 brewer uses a 53 mm metal coffee chamber, providing flexibility when configuring different drink recipes and serving sizes.

      Simple self-service

      A 10-inch landscape touchscreen provides clear drink selection and guided operation for staffed and self-service locations.

      Alternative-milk flexibility

      The integrated CoolTouch steam wand allows staff to texture milk manually or prepare non-dairy alternatives separately.

      Approximately five-minute cleaning

      The automatic milk-cleaning process takes approximately five minutes, helping reduce downtime and simplify everyday care.

      Who is this machine suitable for?

      With capacity for up to 250 cups per day, the G500 Latte Velluto is particularly suitable for:

      • Larger offices and workplace refreshment areas
      • Hotels, restaurants and hospitality venues
      • Coffee shops requiring automatic service
      • Car showrooms and customer waiting areas
      • Garden centres, golf clubs and leisure locations
      • Self-service and micro-market environments

      G500 Latte Velluto compared with G500 PrimeMilk

      Feature G500 Latte Velluto G500 PrimeMilk
      Touchscreen 10-inch landscape 7-inch landscape
      Brewer 21 g Z4000 16 g Z4000
      Coffee chamber 53 mm metal 46 mm plastic
      Cold-milk preparation Yes No
      Dual-milk compatibility Yes, with optional kit No

      The Latte Velluto configuration is the stronger choice for businesses requiring cold-milk recipes, optional dual-milk capability, a larger touchscreen and a larger metal brewing chamber.

      Frequently asked questions

      How many drinks can the Gaggia G500 Latte Velluto produce?

      It is designed for sites serving up to approximately 250 cups per day. Peak-time demand, serving sizes and menu complexity should also be considered when confirming suitability.

      Can it prepare iced coffee drinks?

      The Latte Velluto system supports cold-milk preparation, providing greater flexibility for iced coffee recipes alongside the hot drinks menu.

      Can it accommodate non-dairy milk?

      Yes. The integrated steam wand can prepare alternative milks separately. An optional Dual Milk Kit is also available where two milk supplies are required.

      Does it need to be plumbed in?

      Yes. It requires a mains water connection with a 3/4-inch water stop valve. A plumbed waste connection is recommended, although alternative waste arrangements may be possible after a site assessment.

      Are installation and training included?

      Yes. Caffia’s standard package includes installation, commissioning and staff training, together with a suitable water filter, matching milk fridge, warranty and initial consumables.

      Compare all commercial coffee machines or explore Caffia’s complete range of commercial bean-to-cup coffee machines.

    • Standard Package
      • Gaggia G500 Latte Velluto plumbed bean-to-cup coffee machine – Fresh Milk
      • Gaggia matching 6 litre milk fridge
      • Water filter
      • 12 months parts & labour warranty
      • Installation, commissioning & staff training included
      • Consumables Starter Pack
        • One case of 6×1kg Caffia coffee beans of your choice (≈750 cups)
        • One case of 10×1kg hot chocolate drink mix
        • Cleaning pack

      Optional Extras:

      • 3 Year Service Plan*
      • Contactless payment system — includes telemetry & remote status access via online portal
    • Gaggia G500 Latte Velluto Fresh Milk Coffee Machine Video by Caffia

      Gaggia G500 Latte Velluto Video Overview


      Watch the Gaggia G500 Latte Velluto Fresh Milk bean to cup coffee machine in action. This commercial fresh milk coffee machine is designed for offices, hotels, showrooms, golf clubs and hospitality venues, serving up to 250 cups per day with a 10-inch touchscreen, twin grinders, fresh milk drinks, hot chocolate and easy self-service operation.

    • Dimensions & Technical Specifications

      Technical Specification:

      Dimensions Machine
      Slimline 6 litre fridge
      Cup warmer / 4.5L integrated fridge
      W360 × H780 × D600 mm (allow clearance for access to fill with ingredients)
      W190 × H500 × D390 mm
      W290 × H410 × D565 mm
      Power Machine
      Fridge
      Cup warmer / integrated fridge
      13 amp / 240 V / 3 kW
      13 amp / 240 V / 80 W
      13 amp / 240 V / 86 W
      Bean hopper capacity
      Chocolate canister capacity
      2 × 1.2 kg
      1.5 kg
      Weight 47 kg (machine only)
      Plumbing connection Yes – 1 × ¾″ water stop-valve required.
      Waste connection Plumbed waste connection recommended but not essential, as the machine has a drip tray if a plumbed waste connection is not possible.
      Next best option would be a waste container under the work surface for the waste to drain into.

    Paired With

    Solasta Certified Coffee Beans

    Price: £27.38

    Caffia Trios Triple Certified Beans – Rainforest Alliance, Fairtrade & Organic

    Price: £26.12

    Caffia Espresso Crema Beans

    Price: £19.38

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