Caffia Training & Coffee Expertise

Celebrating Russell Hardwick’s Specialty Coffee Association Achievement

We’re proud to share that Russell Hardwick, Sales Director at Caffia Coffee Group, has successfully completed and passed the CSP Barista Skills Professional course through the Specialty Coffee Association.

This achievement reflects Caffia’s continued investment in coffee knowledge, practical training and the expertise behind every recommendation we make to our customers.
Russell Hardwick completing Specialty Coffee Association barista training
Professional barista skills training helps strengthen the advice, demonstrations and coffee support we provide to customers across the UK.

Why This Matters for Our Customers

At Caffia, coffee is not just about supplying a machine or delivering beans. It is about understanding how equipment, grind, extraction, milk, workflow and training all come together to create a better coffee experience.

Russell’s completion of the CSP Barista Skills Professional course adds further depth to the technical and practical knowledge within our team, helping us support customers with more informed advice across office coffee, hospitality, workplace design projects and commercial coffee setups.

Barista Knowledge

Practical Coffee Skills

The course strengthens understanding of espresso preparation, extraction, grinder control, workflow and drink quality in a commercial setting.

Customer Support

Better Advice

This knowledge helps us guide customers more confidently when choosing machines, planning coffee areas and improving daily coffee performance.

Ongoing Development

Investing in Expertise

Training is part of Caffia’s wider commitment to building a knowledgeable team that understands coffee from both a technical and customer perspective.

Commercial Coffee Advice Backed by Real Training

For customers, the right coffee solution depends on more than machine capacity alone. Cup quality, staff confidence, drink menu, cleaning routines and site layout all play a role in whether a coffee setup works well day after day.

By continuing to invest in professional coffee training, Caffia can bring more value to customer conversations, from selecting the right bean-to-cup machine to supporting traditional espresso setups and helping teams get the best from their equipment.

Professional coffee training and barista skills development

Behind the Scenes at the Course

The training involved practical barista work, technical understanding and assessment, helping to reinforce the standards expected within professional coffee preparation and service.

Congratulations to Russell Hardwick on this professional achievement and for continuing to strengthen the coffee knowledge behind Caffia’s customer support, demonstrations and commercial coffee advice.