Caffia's FAQ
Which machine suits my café, office, or business?
Choose based on your setting and goals: for cafés prioritising speciality coffee, traditional espresso machines like the Crem EX3, Crem EX2, Rancilio Classe 5 and other machines similar to the La Marzocco deliver high-end quality; for self‑service offices, showrooms, or high‑footfall sites, bean‑to‑cup models like the Franke A600 FM fresh milk, Gaggia La Solare or Necta Kometa which is very similar to amongst others the Liquidline K2 powdered milk machine offering speed and consistency.
Traditional espresso or bean to cup—which should I pick?
Go for a traditional machine (e.g., Crem EX2, Rancilio) if you value a sleek design, fine control, and latte artistry. Opt for a bean‑to‑cup system (e.g., Franke A400, Jura X10) for fast, easy, button‑press service that’s perfect for non‑barista staff .
How do bean to cup machines compare to Nespresso?
Our bean‑to‑cup range (like Jura and Franke) grinds fresh beans for a lower long‑term cost, more flavour control, and better features for business use compared to capsule systems which are simpler but expensive per cup.
Do you offer training?
Yes, every machine comes with free installation and staff training. We also provide barista training and coffee cupping from Russell who has completed SCA intermediate training.
What should I consider when choosing a commercial coffee machine?
Assess who serves the coffee, daily volume, peak times, budget, and plumbing. We guide you in matching your needs to machines like Crem EX2, Franke A800 FM, or Gaggia La Brillante depending on your priorities (e.g. cold brew, alternative milks, self‑service).
6. Best machines for offices and workplaces?
The Franke A400/A600 FM and Jura Giga X3 are ideal—fast, reliable, with fresh‑milk options, and minimal training required caffia.com. For smaller spaces, compact options like Necta Krea Touch or Gaggia La Solare are great choices.
Can businesses buy or lease through Caffia?
Absolutely. We offer outright purchase or flexible 3‑year or 5-year lease rental options for all models.
How do commercial machines work?
Bean‑to‑cup models grind and brew at button‑press, with built‑in milk frothers. Traditional espresso machines require a barista but deliver unmatched taste and flare.
How do commercial machines work?
Bean‑to‑cup models grind and brew at button‑press, with built‑in milk frothers. Traditional espresso machines require a barista but deliver unmatched taste and flare.
Which machines do coffee shops use?
We recommend traditional barista machines like Rancilio 2‑Group or Crem EX3. These are built for high volumes, fine extraction, and latte art—perfect for speciality coffee venues.
What’s the top commercial machine in the UK?
Caffia’s top picks include:
- Franke A800 FM: robust, high‑capacity bean‑to‑cup for 200–300 cups/day
- Jura Giga X3/X8/WE8: Swiss‑engineered precision, fresh‑milk integrated, scalable options
- Rancilio/Crem EX2: barista‑grade espresso machines ideal for cafés
How much do commercial machines cost?
Purchase ranges from ~£1,250 to £15,000+; our 3‑year leases are £53–£138 per week based on model and features caffia.com.
Are vending/self pay machines a good idea?
Definitely—for venues like golf clubs or visitor centres, bean‑to‑cup units with payment systems (e.g., Necta Kometa, Franke A600 FM with foamMaster) cut queues and lower staffing needs caffia.com+3caffia.com+3caffia.com+3.
Delivery times?
Order by 2 pm for same‑day dispatch. Mainland UK: next working day delivery. Highlands, Islands, Ireland: 1–3 days.
A frequently asked question surrounding your service
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
Can I pay on account?
Yes, wholesale customers can apply for a pay‑on‑account terms via our site.
How much coffee comes in a wholesale box?
Each case contains six 1 kg bags of Caffia beans.
How soon can my machine be installed?
7-10 days subject to payment. Hand-fill machines 1-2 days after payment.
What coffee machines offer decaf and hot chocolate options?
- Gaggia La Brillante Bean-To-Cup Coffee Machine
- Gaggia La Radiosa Evomilk Bean-to-Cup Coffee Machine
- Gaggia La Solare Bean-to-Cup Machine
- Necta Kalea Plus Bean-to-Cup Coffee Machine
- Necta Kometa Bean-to-Cup Coffee Machine
- Necta Krea Touch Bean-to-Cup Coffee Machine
- Franke A300 Bean-to-Cup Coffee Machine
- Franke A400 Bean-to-Cup Coffee Machine
- Franke A600 Bean-to-Cup Coffee Machine
- Franke A800 Bean-to-Cup Coffee Machine
- Franke SB1200 Bean-to-Cup Coffee Machine
Although machines with a steam arm, you simple need to put the hot chocolate powder in a jug with milk and use the steam arm to warm
What happens once my lease ends?
You have three options:
- Purchase the machine outright by paying just 2% of the original invoice value.
- Upgrade to a new machine with the latest features and technology.
- Return the machine to Caffia—simple and hassle-free.
What happens if my business goes out of business?
Like all finance agreements, the finance must be settled with the finance company.
Do you service machines?
Yes, we offer a range of service packages for 3 years.
Service Plans for machines
Contact service@caffia.com for more details.