Case Study – Eilean Donan Castle

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Location:

Kyle of Lochalsh, Scotland.

Background:

Eilean Donan Castle is recognised as one of the most iconic images of Scotland all over the world and is a popular tourist destination in Scotland, attracting thousands of visitors every year. As part of its efforts to enhance the visitor experience, the castle management decided to upgrade its coffee facilities.

Objective:

The objective of the project was to install high-quality coffee machines (premium/equipment) that could provide visitors with a wide range of coffee options while maintaining the castle’s Scottish heritage.

Solution:

After assessing the castle’s requirements, we recommended installing a (Synchro 3-Group Italian Espresso Machine) Crem X 3 group machine and a Jura Giga Gen 2 (complimented by the Swiss built Jura Giga X8 Bean-to-Cup Machine). The (Synchro 3-Group Espresso Machine) Crem X 3 group machine was chosen because of its ability to produce high-quality coffee in large quantities. It has a user-friendly interface and is easy to operate, making it ideal for the castle’s staff. Additionally, the machine’s sleek design complements the castle’s historic ambiance.

The Jura Giga Bean-to-Cup Machine was selected for its ability to make a variety of coffee drinks, including cappuccinos, lattes, and espressos at the touch of the screen. It has a built-in milk frother and can produce up to two cups at a time, making it ideal for serving large groups of visitors. The machine’s touch screen interface allows visitors to customize their drinks to their preferences, providing them with a unique and personalized experience.

In addition to the machines, the castle also decided to use our coffee, which is made from high-quality beans sourced from ethical and sustainable sources. The coffee is roasted in small batches, ensuring that it is always fresh and flavourful.

Results:

The installation of the (Synchro 3-Group Espresso Machine) Crem X 3 group machine and Jura Giga Bean-to-Cup Machine has been a great success. Visitors appreciate the wide range of coffee options available, and the castle’s staff find the machines easy to use and maintain. The machines have also helped increase the castle’s revenue by providing a new source of income. Visitors often purchase coffee and other refreshments while exploring the castle, adding to their overall experience.

Conclusion:

The installation of high-quality coffee machines and our coffee has been a positive addition to Eilean Donan Castle’s visitor experience. The (Synchro 3-Group Espresso Machine) Crem X 3 group machine and Jura Giga Bean-to-Cup Machine have been reliable and efficient, and the castle’s staff appreciate their ease of use. The variety of coffee options has been a hit with visitors, contributing to the castle’s revenue and overall success.

Such was the success of this installation; the company have decided to add another Jura Giga Bean-to-Cup Machine for the fantastic newly opened Foodhall. For the 2023 season, the company have invested in an additional Synchro 3-Group Espresso Machine for their highly recommned and busy Heilan Scran Takeaway

 

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